All equipment is rented on a first come, first serve basis. Phone reservations are accepted with a major credit card. Customers must pay rental fees in advance to guarantee equipment availability.
All rentals must be paid for in full before materials leave our shop, unless a prior credit account has been established and is in good standing. Please be aware in seeking to establish a business account to allow a minimum of two weeks to process your application. Non-account payments may be made by Master Card, Visa, Discover, American Express cash, or by checks meeting requirements of Telecheck. (Call for additional details on payment by check)
In addition to rental fees, there is a minimum $100.00 security deposit for non-account based customers. Based upon value of materials rented, we reserve the right to increase this amount. The deposit is due at the same time as the rental fees. Personal checks are not accepted for deposits. Business checks, if used, must be written on two separate checks - one for payment of rental fees, the other for the security deposit.
►Rental Periods and Rates
Your rental period begins when you request the materials to be ready and ends when the materials are returned to our shop. Delays in picking materials up from our shop will not reduce rental fees. Materials not returned as agreed in the rental contract will be charged additional fees regardless of published rates. All rentals are due back in our shop by noon on the agreed date, unless prior arrangements have been made. Late returns are assessed a $20.00 late fee and additional rental fees as applicable.
►Delivery and Pick Up
All items are quoted with the understanding that you pick up and return items to our rental shop (Will-Call). Chicago Spotlightcan provide delivery and pick up for additional charges. These charges are based upon size of order and distance from our shop. We will be happy to offer quotes based upon your needs. All items must be paid for in full, including deposit, prior to materials leaving our shop. These services do not include load in or set up. Rates quoted are for tail gate delivery only. Renter is responsible for assisting in unloading and or loading materials onto our truck. On sited delays caused by lack of assistance, or in locating materials will be charged in half hour rates to the renter.
Chicago Spotlight will provide a reasonable amount of spare lamps for rental fixtures with some exceptions. Spare lamps are listed on your rental contract and must me returned including all burned out lamps. The renter will be charged prevailing rates for lamps which are not returned.